Split and irregular reservations, unused empty capacities and reports that arrive late make decision-making slow and costly. Didgah Hotel Software transforms this process into a digital, transparent and integrated process, from registration to allocation and delivery. Reservation rules are defined in line with the organization's policy, capacities are monitored in real time, and analytical reports provide an accurate picture for quick and smart decisions.
Digital reservation registration and allocation, along with transparent quota and prioritization, reduces response time and maintains organizational fairness.
Instant Intelligent Decision Making
With live data and complete analysis of user behavior, managers can make accurate and real-time decisions to improve accommodation services.
Accurate Cost Management
Recording damage details and implementing advanced calculation formulas makes cost assessment transparent and financial tracking faster and more accurate.
Intelligent Integration of the Organization
The connection of the guest house software to other systems and the flexibility in rules ensure full coverage of the differences of the organizational units.
Integrated Management
Monitoring and planning multiple branches from anywhere in the country with the web version and mobile application, enabling management without location restrictions.
Personalized Experience
A beautiful and simple user interface, along with setting ASA rules and forms, provides an enjoyable experience that matches the organization's brand.
Stable Secure Support
Information security with advanced architecture and controlled access, along with constant support from a specialist team, ensures peace of mind for users.
Smart Booking
An automated waiting list system, with 24-hour access from any device, continues the reservation process even when capacity is full.
Employee Accommodation Features
Reservation and allocation management
Employees can register their reservation requests online via the web or mobile. The system automatically allocates based on priority and quota rules. Special days or organizational occasions can be managed with special rules. Reservations can be approved or rejected automatically or manually, and the status of each request is fully recorded and trackable.
Accommodation facilities and services
Users can see a variety of guesthouse facilities from standard rooms to villas and suites in detail. Ancillary services such as meals, a club or a pool are also defined and their costs are calculated. Damage or breakdown is recorded in full detail and periodic maintenance planning is also possible.
Reporting and Business Intelligence
Managers have access to a dynamic dashboard that displays key indicators in real time. Separate and combined reports can be generated based on date, location, group or unit. Cost, income and loss analysis is performed and report output is created in Excel or PDF format and even sent automatically.
Mobile Application
Register, view, track and approve or reject requests via mobile. Instant notification of statuses, viewing remaining capacities, and quick communication with the manager or expert are possible.
Flexibility and customization
The graphical form builder allows you to design and completely modify request and approval forms. Booking rules, including priorities, quotas, restrictions, and waiting lists, are easily defined, and the access level of users and managers is controlled based on the role in the organization.
Common Organizational Challenges and How Employee Accommodation Addresses Them
Overcrowding and irregular reservations
Registering and managing requests manually or by phone causes a large amount of demand, long queues, and inconsistencies between applicants and the welfare unit. In these situations, some requests are reviewed out of turn or capacities are not distributed correctly. The result of this situation is employee dissatisfaction and even abuse of quotas and facilities.
By creating an online reservation form and using a smart prioritization system, all stages of registering and reviewing requests are carried out systematically. Accurate and real-time information also makes the process transparent. This process eliminates long queues, ensures fairness in allocation, and minimizes the possibility of abuse.
Lack of transparency in allocation
In traditional processes, the reservation history and the allocation method of each accommodation are not clear and documented. This creates suspicion and a feeling of discrimination among employees, as no one knows exactly who has managed to reserve, how many times, and by what criteria.
By implementing precise quotas and automatic allocation based on the organization's criteria, all reservation records are recorded and available in a transparent manner. This transparency allows for fair review by managers and increases employee confidence in the allocation process.
Human error in reports
Manual reporting requires collecting information from various sources, and the likelihood of human error in data entry and calculations is high. In addition to statistical errors, this process takes up a lot of time from experts and managers and makes it difficult to make timely decisions.
Using BI reports and real-time management dashboards allows for uninterrupted and highly accurate information to be extracted. The system automatically analyzes and categorizes data so that managers have access to up-to-date information at any time and make their decisions quickly and based on accurate statistics.
Lack of damage control
When damage and destruction to residential property are not recorded and tracked, the organization remains responsible for the costs of compensation. This irregularity in recording information makes it difficult to accurately calculate the damage.
The software’s dedicated damage registration module records all details of violations and damages and automatically calculates the compensation cost and sends it to the finance unit. This process ensures that no damage is left untracked and the costs are properly charged to the person responsible.
Weak connection with HR
When the booking system is not directly connected to human resources data, employee information such as position, records or restrictions are not fully and up-to-date. This can cause errors in capacity allocation and lead to incorrect decisions.
Connecting this software to personnel software allows for instant updates of employee information and complete synchronization of their records with the booking process. This interaction will lead to more accurate and coordinated allocation of capacities with the organization's welfare policies.
Time-consuming manual processes
Using traditional methods for registering and approving requests, telephone follow-up, and manual coordination consumes a large amount of time and energy of experts. In addition to slowing down the process, this increases the possibility of human errors in coordination.
Complete digitalization of the steps from registering the request to approving and delivering it reduces the execution time by 60%. The system carries out all steps according to predetermined criteria so that the expert can focus only on key matters and errors are minimized.
Scalability of different branches
Separate management of several residences in different cities or branches causes duplication of work, disorganization and difficulty in comprehensive control of the situation. The lack of a unified view eliminates the possibility of comparing and accurately evaluating the performance of each unit.
With this software, all residences are managed from a single platform to ensure complete and centralized control. This integration helps managers to see general and detailed information of all branches simultaneously, apply uniform policies and improve the efficiency of the entire system.
Deployment and Support Services
Chargoon, with a companion approach to software deployment, provides a smooth and uncomplicated experience for customers. From inception to full deployment, the Chargoon team stands by organizations every step of the way to ensure the software is serving their goals and needs.
After deployment, Chargoon support continues with prompt responses and uninterrupted service. This commitment to companionship and reassurance creates an environment where customers can focus on developing and improving their organization with peace of mind.
Employee Accommodation Integrations with Other Software
Personnel Software
Automatically transfer personnel information and employee stay records to the guesthouse
Attendance and Absence Software
Synchronize employee check-in and check-out to control and verify proper use of accommodations
Financial and Accounting Software
Send expenses, damages, and payment information directly to the finance department for recording and tracking
To make a smart choice, consider all aspects
Can I make a reservation without visiting in person?
Yes. All steps from registering the request to tracking the status are done online via the web version or mobile application, and there is no need to visit in person or make a phone call.
Is it possible to set a specific priority or limit for the reservation?
Yes. Quotas, priorities and limits can be defined and implemented based on criteria such as job title, contract type, organizational occasions or any other internal policy.
What should I do if there is damage to the accommodation?
There is a section in the software for accurate recording of damage or breakdowns. This information is recorded immediately and the compensation fee is automatically calculated and applied to the responsible person or sent to the financial unit.
Does the software coordinate with the human resources and financial system of our organization?
Yes. There is a fully integrated connection with personnel, financial and time and attendance systems. Personnel information, expenses and damages are transferred to the relevant modules without the need for re-entering data.
Can we change the booking confirmation path to suit our organization structure?
Yes. The approval path can be fully customized; this path can be automated, manual or a combination of these, and can be defined based on the organizational role of the individuals.
Is it possible to customize reports and dashboards?
Yes. Reports and management dashboards can be customized based on desired key indicators and output in various formats such as Excel or PDF.
Is the mobile version of the software suitable for daily use by employees?
Yes. The mobile version is designed specifically for employees and managers, and users can register requests, view status, and receive instant notifications.
How is the security of my organization's data and information guaranteed?
This software protects all data with its advanced security architecture. Access is controlled based on user roles, regular backups are performed, and all activities are accurately recorded.
Is it possible to change the facilities or forms according to the needs of our organization?
Yes. With the graphical form builder, you can change and customize the processes, accesses, and even the software features based on your organization's structure.
What should I do if I need support?
The Chargoon support team is always available to you, and deployment experts will be with you until the software is fully operational.
Can I see the demo version of the software before buying?
Yes. Simply register for a free demo request to receive a trial version along with expert advice.
How to update and add new features?
Software updates are provided regularly and Chargoon customers can use new versions and new features for free.
Can we manage several branches or guest houses at the same time with guest house software?
Yes. The system has the ability to control all the guesthouses or residences of the organization in an integrated and simultaneous manner in one management environment.
How long does it take to deploy the software?
Depending on the size and structure of the organization, it usually takes between a few days and two weeks, and during this time the Chargoon team will accompany all the steps until the complete launch.